file preparation
Acceptable File Formats
To enable jobs to fit into our automatic workflow, MY COMPANY WEBSITE currently accepts files in three formats: EPS,
TIFF or PDF. There are specific guidelines for each file type:
TIFF - (Photoshop or other photo editing software) Should be 300 dpi. Create the file at the correct size for trim (plus 1/16” on all sides if bleeds). Do not include crop marks or printers marks. Must be in CMYK and flattened (no layers). Do NOT use LZW compression.
EPS - (Illustrator, InDesign, Corel) Set all fonts to outlines (curves). Be certain that any placed images are converted from RGB or spot color to CMYK. Create an area 1/16” larger (on each side) than final trim size for all jobs that have bleeds. If a job only bleeds off one edge, you should still include the bleed area on ALL four sides. Do not include crop marks or printers marks.
PDF - Many software programs will export files as PDF. We do NOT recommend this option unless you are confident that your conversion settings are correct. Otherwise we suggest you export or save your file as an EPS, then distill that EPS through Acrobat Distiller, using the MY COMPANY WEBSITE templates. This will ensure that your fonts are all embedded, and any graphic files are resampled correctly. Be sure your source file is created properly, with the document size being the finished trim size PLUS 1/8” all around (1/16” on each side) for bleeds. Any graphics used in your file must follow the guidelines above for either EPS or TIFF.
Fonts
We do not accept files which require fonts to be available on our servers. All fonts used must either be turned to
outlines, flattened or embedded following the guidelines above.
Image Resolution
The optimum resolution for all files is 300 dpi. Even if your job contains black and white images, they should be saved
as greyscale at 300 dpi. All images should be included at 100% scale (of the print size) and must be submitted in
uncompressed TIFF format without layers (flattened). They must all be converted to CMYK colors. Remember, a higher
quality image resolution does not always result in better print quality. Excessive image resolutions (beyond 300 dpi)
will only dramatically increase your file size and in most cases will not improve the print quality. Furthermore, it may
require extra time to upload larger files.
Digital Camera Images
Start with a good image. A good print starts with a high-quality image. One that merely looks good onscreen is not
enough. Here’s what to look for in an image file: Before using images from a digital camera, make sure the camera is set
at a high resolution to result in 300 DPI at the intended photo print size. Most cameras have various settings for
resolutions. The highest resolution for your camera depends on how many Megapixels it has. You cannot increase the
resolution of a photo after it is taken, except by reducing its dimensions...
Maximum Print Size
3.5" x 2"
4" x 6"
5" x 7"
8.5" x 11"
Minimum Image Resolution
1050p x 600p
1200p x 1800p
1500p x 2100p
2550p x 3300p
Best Format
Even if your image is high resolution, you’ll still need to save it in the correct file format: TIFF. Always save your
pictures in the TIFF format, Do not use LZW, JPG or any other type of compression offered by your software. RGB colors
are used by most digital cameras and must be converted to CMYK colors. The color printing process only uses CMYK, and
RGB colors converted automatically in our RIP may have unexpected results. MY COMPANY WEBSITE will not be responsible
for undesirable colors stemming from residual RGB images.
Internet Images
Images found on the Internet are typically at a resolution of 72 DPI in addition to being RGB. This resolution is much
too low for quality printing and will produce very poor results. You are also taking a risk by using images without
permission that may be copyrighted.
CMYK vs. RGB
Color space is one of the most often misunderstood terms. Simply put, the offset printing process prints color in the
CMYK range. (Spot color is another entire issue, which is not applicable here). Computer monitors display their colors
in the RGB range. When RGB is converted to CMYK, which is the standard by which all offset process color printing is
currently done, some RGB colors will be out of gamut: lost in the conversion process. MY COMPANY WEBSITE’s digital
workflow will automatically convert any RGB images to CMYK, but the results may not be what is expected. We recommend
you convert all images to CMYK (at the standard SWOP setting) prior to sending. This also includes any placed bitmap
images. That way you will have a better idea of how they will actually print.
Rich Black
In 4 color process printing large areas of black can appear thin or washed out due to only one layer of ink being put
down. To compensate for this ‘rich black’ should be used for large black solids. MY COMPANY WEBSITE specifies a formula
of 40% cyan, 30% magenta, 20% yellow and 100% black to produce a neutral rich black.
Black Text: Type is another matter. To assure clean appearing black text, type less than 36 points high should be sent as black only (100% k) with no other color mixed in. Even for typefaces over 36 points rich black should only be used where the face is bold or blocky. Type to print in colors other than black does not have any special requirements.
Bleeds and Crop Marks
The document size for a product without bleeds should match the finished size of the product. Example: a 4”x6” postcard
with no bleeds would have a document size of 4”x6”. For products with bleeds, you should allow 1/16” (4.5 pt) beyond the
trim on each side. Example: an 8-1/2” x 11” sheet with bleeds would have a document size of 8- 5/8” x 11-1/8”. Live
matter should be positioned 1/4” in from trim. We do not require any cropmarks, printer marks or color bars on your
document. (In fact, we would prefer NOT to have them.) The imposition software at MY COMPANY WEBSITE works based on
document centers, so any information left in the margins may throw your job off center.
The setup for most folded jobs is logical. If you require a half fold, your document would be divided into two equal panels. If you are using a right angle fold your document would be divided into quarters. Create a ‘dummy’ of your job before submitting it to be sure front and back line up as expected (one or more of the ‘quarters’ may need to be positioned upside down). For a tri-fold there is a simple rule of thumb: If you are printing on 80# or 100# text, adjust the panels so the first folded panel is 1/16” shorter than the other two; for cover stock, the first panel should be 1/8” shorter than the other two. In addition, if your tri-folded job is vertical instead of horizontal, you may need to flip the copy on one or more of the panels to get the result you want. The correct positioning of your copy is critical for accurate results. MY COMPANY WEBSITE will run all two-sided jobs ‘head-to-head’. The top of your document is considered the ‘head’, so keep this in mind when building your files. This is most critical with vertical tri-folds and right-angle folds. MY COMPANY WEBSITE will not be responsible for flipping back page copy or in any way manipulating your files. To be certain of the results, make a dummy before constructing your documents, then verify position with your online proof.
Art Preparation Guidelines (Required file formats: PDF, EPS, TIFF and JPG).
You can use any application that supports our required file formats, including QuarkXPress* and Corel. We suggest the following applications:
- Adobe Illustrator (eps, pdf, tiff)
- InDesign (eps, pdf, jpg)
- Adobe Acrobat (pdf)
- Adobe Photoshop (jpg, tiff, pdf)
If you are using a Microsoft Office product such as: Publisher, Word, Excel, etc. You MUST convert your files to one of the above listed file formats. We do not support raw Microsoft Office Files.
* Please note that sending the raw or collected artwork from QuarkXPress may result in incorrect spacing of letters and/or imagery dropping off completely.
CUSTOMER SERVICE, ONLINE SUPPORT and CUSTOM QUOTES
- For questions about ordering - call 800-336-1409 to speak with a customer service representative.
- For online support - click on the NEED HELP? link.
- To get a specific quote request - go to the CUSTOM QUOTES section. A customer service representative will call or email you with a quote by the end of the day. Most quotes are completed within 1-2 hours.